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PP Palmtree Resort Reviews

   

PP Palmtree Resort
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Reviews of PP Palmtree Resort

100

Hotel
Reviews

Hotel Reviews

Read all 100 reviews and thoughts (average: 3.72 out of 5) on the PP Palmtree Resort before you book online.

4/5    Score based on 100 reviews

5/5 =
Excellent
17%
4/5 =
Very Good
54%
3/5 =
Average
19%
2/5 =
Poor
4%
1/5 =
Terrible
6%
5/5

Excellent

Great spot, nice room
Date:
We got a pool side room, it was great, just sit on the patio then jump in the pool when it got to hot. The room was nice, a decent size. There was no noise in the room from the night life. It was...

4/5

Very Good

Nice and Comfortable
Date:
The location of the hotel is great as it is close to all the happening restaurants and bars. Our room was very nice and cozy with a little balcony. Contrary to other reviews, we found the staff very...

3/5

Average

Not Bad!!!
Date:
This hotel was cute but pretty average. It was on the better side of the island so that's good.. Our room was soo far from reception which was annoying. The breakfast was very basic but edible. I...

1/5

Terrible

Horrifying, Harrowing and Humiliating Experience - I am never visiting Phi Phi again, after this experience.
Date:
I had heard a lot about this hotel being a good hotel with respectful staff. Well ladies and gentlemen, lo and behold, that is not true for this hotel! In short... 1. The staff created a ruckus right...

2/5

Poor

Looks beter on the picture
Date:
If you only want a room the hotel is okay, but if you want to stay there more days it is not the best place to be. They have a restaurant (pizza only) but they do not serve any drinks, no Soft...

2/5

Poor

Deeply disappointed
Date:
On arrival to the hotel we were treated as children, I understand they require passports and immigration departure card which we had present but when I said I couldn't find my booking reservation...

4/5

Very Good

Nice hotel, but beware of nighttime noise!
Date:
We stayed here for 4 nights in February, 2012. Pros: Great location in the heart of Phi Phi town. Warm reception with a glass of fruit juice on arrival at front desk. Rooms a good size, clean,...

4/5

Very Good

Great location, nice hotel
Date:
Although this hotel was just in the middle of the village near restaurants and bars, it was surprisingly quiet at night, perhaps because we got a room along the side that was furthest away from the...

4/5

Very Good

Great location and service, couldn't have asked for more
Date:
I have stayed at three different hotels on Phi Phi and while this was the most expensive you get your more for your money. It is in a central location, walking distance to all the restaurants shops...

1/5

Terrible

Crazy rules.
Date:
The location and facilities of this hotel are good. If you are a family this will be a great place to stay. If you are like most of the people visiting Koh Phi Phi, your a young traveller between the...

4/5

Very Good

Great compact hotel
Date:
My boyfriend and i stayed here for 2 nights in december. Having read some of the bad reviews about this hotel we were dubious about staying here. However having arrived at the hotel after a ferry...

4/5

Very Good

Great little hotel in the centre of everything!
Date:
We stayed here based on tripadvisor comments and it was great. we stayed in a superior pool view room with twin beds and a little sun lounge and a balcony! The hotel is well maintained right in...

4/5

Very Good

Decent place to stay.
Date:
The hotel is right in the middle of everything so it is very convenient but they watch everything very closely like how many towels you use and generally seem fussy. Someone next to us had a guest...

4/5

Very Good

Great location...
Date:
This was my first time in Koh Phi Phi, and I loved the location hotel, which seems to be right in the centre of the action, but inside it's very quiet! The pool area is quite small, which made it...

3/5

Average

Nice hotel, but terrible service
Date:
This hotel was overall average. Facilities were nice but we had problems with our room key as we went through 4 different room keys in a span of 12 hours! When we got back to our room at 1am we...

4/5

Very Good

Expensive but the location is great!!
Date:
We stayed two nights here and tried to extend for another but the hotel was fully booked. The rooms are nice and felt traditional. Breakfast wasn't great and the staff weren't helpful at all. The...

4/5

Very Good

Good location, clean rooms, no free wifi...
Date:
Very expensive when we stayed in december. Hotel is clean and the AC works well. No free wifi is a joke for how much you pay. The pool is nice. Breakfast buffet was worth it as there is lots of...

4/5

Very Good

Great location but a bit overpriced
Date:
We booked at agodo through trip advisor. It was not easy to find a good hotel at the island. We arrived by ferry on Dec 5. Staff picked us up at the pier. Checked in was okay. We stayed at room...

5/5

Excellent

Nice hotel, great location, agree a pbit overpriced
Date:
After trudging around for a bit with our bags (we must've missed the staff at pier, if they were there!) we found the hotel. Check in was easy though they make u pay up front, I wouldn't usually pay...

4/5

Very Good

Great location
Date:
Nice friendly helpful hotel. Clean spacious rooms, great location in centre of town. Initially thought it would be too noisy but heard nothing from the town at all which was perfect. Nice swimming...

4/5

Very Good

expensive,but perfect location...
Date:
as the title says expensive as all the island is,but perfect location cause if you want to party,the party beaches are 5 minutes walk......far enough to not listen to the music until early in the...

3/5

Average

Very expensive for what you get
Date:
We got off the ferry and were greeted by a staff member who took our bags and walked us to hotel. Staff seemed friendly. We only booked 2 nights here at first to see how it would be. Great...

2/5

Poor

Worst hotel we have stayed in Thailand!
Date:
After reading all the good reviews on trio advisor decided this was the best bet while in Ko phi phi- very wrong! We paid close to 150$ USD for an average room that was right above the kitchen. As...

4/5

Very Good

Nice hotel, but Phi Phi now overcrowded & overpriced
Date:
Stayed for three nights & found that choice is surprisingly limited for true quality accomodation on the island. Rooms were of a good quality & the pool area is a lovely oasis in such a busy area. The...

4/5

Very Good

Very nice but expensive
Date:
We only stayed there for one night. The room was spacious and clean with nice little balcony. The breakfast was nice. There is a lovely pool and the location is central. We took a room on a third...  

4/5

Very Good

Very nice hotel
Date:
We stayed 5 nights in the hotel during our honeymoon in Thailand. in overall, we were very happy with the hotel. We booked a deluxe double room, that was very pleasant (though you could tell that the...    

3/5

Average

Nice hotel- not more ...
Date:
We stayed at the hotel for 3 nights - and the main thing it's nice - but you sure can pay less and get the same - it's over priced ... The service and breakfast is good- and the hotel is clean...

3/5

Average

Central location, decent rooms, but room not as advertised
Date:
I had booked a pool access room for 2 nights. This was advertised and pictured to be a room where you could step off your balcony into the pool. However when I arrived I was shown to a ground floor...          

1/5

Terrible

Worst service and experience of my life, but nice rooms.
Date:
There is no good way to describe how horrendous of an experience the five friends and I experienced. In summary, this hotel has the worst service I have ever experienced in my whole life. I travel 6...

4/5

Very Good

Great hotel but a bit over priced
Date:
We loved the rooms and the pool of this hotel and while it is a bit over priced we would probably go back. There was a fairly good selection of food for breakfast and the omlettes were our faviourite....

5/5

Excellent

great rainy stay
Date:
as we got to Ko Phi Phi Don a man from the hotel pick us up and ran with us in the rain to the hotel.(there are no cars in Ko Phi Phi Don!!). at the hotel the staff gave us towels umbrellas and took...

4/5

Very Good

Great location small boutique style resort but well priced with nice rooms
Date:
Stayed for 1 night and was well pleased with the cleanliness and style of our room. The resort is very convienently located in Phi Phi town with walking access to beaches, restuarants, markets and...

3/5

Average

good price in the heart of Phi Phi
Date:
Upon arriving we were ushered to our pool side room, to my partners dissapointment, it was barely pool side, more like the corner suite with little access to the pool. They did offer us a pool side...

4/5

Very Good

Great location, loved our pool room!
Date:
We really enjoyed our stay at this hotel. The location is incredible - in the middle of Phi Phi Tourist Village, yet very quiet at night. Our pool room was amazing, I would definitely recommend...

4/5

Very Good

Great Hotel
Date:
We stayed here largely based on the TripAdvisor rating and we weren't disappointed. Central, well-appointed, clean and modern, we enjoyed this hotel very much. It is four-star, so lacking in some of...

3/5

Average

OK hotel - expensive for what you get
Date:
This was the most expensive hotel we stayed at in Thailand and one of the worst. The rooms are very small and not so clean. There is a lot of noise at night from the bars playing music and some sort...

4/5

Very Good

Good hotel for Phi Phi
Date:
Was expecting a bit more from this hotel because of reviews - it was a great stay but would have liked free wifi, a bit more leeway on beach towels (have to be signed out and back in) and better...

3/5

Average

Just fine
Date:
The hotel was quite nicely laid out around a central pool. The room was spacious and had a small balcony overlooking the pool area. The rooms were looking a bit tired and would certainly benefit from...

4/5

Very Good

OK Accomodation
Date:
Nice rooms done to a good standard but very overpriced compared to the rest of Thailand, I think this is true for a lot of places on Phi Phi though. Staff OK but not overly friendly. Pool clean and...

3/5

Average

Smallish hotel with small pool area - decent rooms
Date:
Centrally located in phi phi and quiet at night. Rooms weren't bad, however the air conditioning in the room was a pain. There was no way of turning down the power overnight. Pool area was small...

5/5

Excellent

Nice Cozy Hotel
Date:
We stayed at this hotel after spending 2 days in the busy Patong Beach, Phuket and what a great difference that was. It is a nice and quiet hotel where you can spend an afternoon reading by the...

5/5

Excellent

Lovely hotel at excellent location
Date:
I stayed in palm tree with my boyfriend last October. The hotel was absolutely lovely. We had a suite room with jacuzzi and the hotel was so kind to give us a honeymoon welcome. We had rose petals...

3/5

Average

Nice place
Date:
Small nice place to stay, if you are in honeymoon don't go there look for something Moore. The room are ok the stuff is terrible, The location is ok it's a small place every location is good Enough...

4/5

Very Good

A quiet retreat on a party island
Date:
The first thing that impresses you about this place, is the bellman that meets you on the dock, gathers up several suitcases and leads us off to the hotel. It is a bit of a walk, essentially in the...

4/5

Very Good

Great hotel for its price
Date:
We took the Pool-Access rooms, and were very satisfied. Be aware - this is a non-smoking hotel - not even in the balcony. The hotel keeps a guard in the evening times, that patrols the corridors...

2/5

Poor

If you can find Other hotel go for it
Date:
Very bad stuff nice pool great location , We didn't like the food, go and find some nice other hoter

4/5

Very Good

Best hotel in a bad place
Date:
Stayed here for 4 nights in November 2009 and loved it. Came back in March 2012 for 3 nights, and found that the hotel hasn’t changed a bit . This hotel does have some strict rules, and they do...

3/5

Average

Nice rooms, terrible service
Date:
Stayed at P P Palmtree for 4 nights during our trip to Koh Phi Phi Don. Before arriving I wanted to know if someone was going to be waiting at the pier to help with luggage so I sent a MSG using their...

3/5

Average

Decent hotel - not especially good value
Date:
Stayed there for 2 nights and was not impressed. At check in we had to head to a internet cafe to print out our Agoda voucher (most hotels accept them digitally in our experience). Rooms are ok,...

4/5

Very Good

Great Hotel
Date:
If you can make sure you get a poolside room, they are absolutley brilliant. You have all the luxury you need with a personal balcony to sit and relax and just dive into the pool at any time. The...

5/5

Excellent

Nice Hotel, Good Pool.
Date:
The hotel is beautiful and the pool is nice. Staff are a bit hit and miss but you only have to talk to them for a few seconds a day! Definitely one of the best on the small island.

3/5

Average

Nice hotel, terrible staff!
Date:
The hotel was very nice and the room was lovely too. However the most unfriendly staff I have ever come across (except for Jo, the porter who was lovely). The receptionist was arrogant, sneering and...

4/5

Very Good

Great Location, Nice Pool
Date:
I stayed at PP Palmtree resort (which is part of the Phi Phi Hotel Group) form Jan 4th - 10th 2012. This was my third time in Phi Phi and by far, the nicest place i have stayed. The island has...

4/5

Very Good

Comfortable & Convenient
Date:
My boyfriend and I stayed at this hotel for 2 nights. It was in a really good location – very close to the beach, restaurants, sports shops, and far enough away from the louder bars. The room...

3/5

Average

Nice Rooms for Phi Phi
Date:
I stayed at the P.P. Palm Tree for the second time and enjoyed it once again. I stayed in a suite on the top floor and was a little disappointed because it was not as large as the suite I stayed in...  

1/5

Terrible

bedbugs and very bad service!!! its not worth location
Date:
currently in the hotel for honeymoon, stayed 2 nights but didn't sleep a minute.. there are bedbugs.. - i have actually seen them.. when i went to the reception they laughed at me... asked for a...

4/5

Very Good

Good location
Date:
The hotel is in a great location - minutes from the beach but away from the louder bars. The room was on the smaller side compared to other resorts in Thailand (we stayed in a deluxe room on the...

4/5

Very Good

GREAT LOCATION!!!!
Date:
Best location in Phi Phi, hotel a bit old but good rooms and clean.

4/5

Very Good

A nice hotel
Date:
This hotel was really nice and good value for money. The rooms were small (by Thai standards) but clean, with nice decor and a good bathroom/shower and a nice balcony. The pool is really nice and...

4/5

Very Good

Very good hotel, especially for the area
Date:
After reading the reviews on TripAdvisor, we were worried about what we would get at PP Palm Tree, but were pleasantly surprised. Arrived at the pier after a terrible ferry ride (get there early or...

1/5

Terrible

Don't take the pool access
Date:
The location is good but that's all. We took the pool access room but this was a mistake. I see photos here and say to myself that it's like different rooms. One night we had a big cockroach in our...

5/5

Excellent

Best place on Phi Phi to stay
Date:
This is a gem of a hotel. It is right in the middle of the main part of Phi Phi Island. The pool is great and looks beautiful. the rooms are all very clean and comfortable. Tv & satilite channels are...  

4/5

Very Good

Comfortable and convenient
Date:
We stayed here in May 2011 for two night to experience the Tonsai Bay area of Phi Phi Island (after staying on the other side in long beach.) This hotel has a great location right in the centre of the...

4/5

Very Good

Great location, clean and cool rooms
Date:
The rooms were not huge, but they were clean and nicely decked out. We had a pool access room which was pretty fun! Such a shame the pool bar wasn't in action though, and it looked as though it hadn't...

4/5

Very Good

Great location with very good services...
Date:
My byfriend and I stayed here for 5 nights and never had any problem here. Staff were very friendly and helpful. Room was very organized and clean. Bed was super comfy and quiet for sleeping....

3/5

Average

Best of a bad bunch
Date:
This seemed to be a good choice for Phi Phi as everything else seemed quite old and run down in comparison. Good location right in the middle of Ao Ton Sai, 2 minute walk to Ao Dalam, 20 minute walk...

4/5

Very Good

Great hotel in the midst of the action
Date:
This is a relatively recently built hotel due to the Tsunami and it has been done very well. The hotel is built in a square shape with the swimming pool in the middle. We only stayed one night...

4/5

Very Good

Charming hotel
Date:
This was the third hotel on my 20 day trip. We were met at the Phi Phi landing stage by a member of staff who took our luggage to the hotel. Reception staff were very sweet and no rules or...

5/5

Excellent

Completely lovely, could have stayed longer.
Date:
P. P. Palmtree resort was a lovely hotel in the heart of Koh Phi Phi. It has a glorious outdoor swimming pool in the middle of the accommodation buildings. The staff are friendly and efficient, and... 

5/5

Excellent

Great Hotel - No Better in Phi Phi
Date:
After trawling through numerous hotels to find a place where you were not sharing a room with 15 backpackers I came across PP Palm Tree Resort! The hotel is situated in the heart of Phi Phi with bars...

4/5

Very Good

Great location, above average hotel
Date:
We stayed at PP Palmtree for 4 nights and quite enjoyed our stay. The room was pretty standard, with queen size bed and normal bathroom facilities. The location was great, close to the pier, shops and...

4/5

Very Good

Great boutique hotel.
Date:
Set amongst the hustle and bustle of the 2 main beaches in Phi Phi Island, this little resort is great value. We booked a pool access room and utilised it every day. The hotel is set around the L...

5/5

Excellent

Very plush
Date:
Was greeted on the jetty by staff who had a push buggy to carry everyone's bags back to the hotel. Staff were friendly and well presented. The room was good, didn't get a chance to try out the pool...   

4/5

Very Good

Great hotel on a beautiful island
Date:
great hotel location, fabulous value, and nice rooms. Our rooms had a slight musky smell from the humidity, but our friends room next door was fine. Otherwise, for a very tropical location, it was a...

4/5

Very Good

Best in class.
Date:
This is another of the post Tsunami hotels that have sprouted up on Koh Phi Phi. The resort ticks all the boxes for sleep quality and relaxation. The building and fittings are all fairly new with...

4/5

Very Good

Great hotel if your not on a tight budget
Date:
There is not much else I can say about this excellent hotel that others haven't said below (nice rooms, great pool, good location but no late-night noise, good service, etc.). The only bad things I...

4/5

Very Good

If you want Tonsai then look no further
Date:
I found finding a good quality hotel on Phi Phi quite difficult. In hind sight I would have gone for somewhere more remote on the island. However, if you want to be in Tonsai it has a great...

4/5

Very Good

New hotel, Good location, Very nice. Hard bed and no Wifi
Date:
We stayed at this hotel for 1 week in August 2010. It's well located, a 3 minute walk to the beach and in the centre of everything else. I would recommend getting a pool access room. The pool is...         

5/5

Excellent

Loved it
Date:
I can say nothing but good things about this hotel. It was a splurge, but well worth it. Get a room that walks out into the pool if possible. It was the most enjoyable and amazing place that I...  

5/5

Excellent

Excellent Hotel
Date:
I can only give good reviews about this hotel. The staff was extremely helpful and always smiling. Never rude always going out of their way to help you. The rooms were well appointed and very clean....

5/5

Excellent

Great clean, modern Thai hotel on Phi Phi Don Island
Date:
I was dubious when booking this hotel on Phi Phi but really pleased on arrival! Very new and exceptionally clean apart from the odd sewerage smell on the walk to my room ! (No smells in or around...

4/5

Very Good

PP Palmtree, a fantastic place to stay on a fantastic island
Date:
Well like recent reviewers we never got a list of do's and dont's on arrival. Our arrival was extremely quick and the staff very friendly and full of smiles. We found all staff to be very helpful,...

3/5

Average

Staff need to chill out
Date:
Too many rules to this place. Walk into reception and you are bombarded with rules. Well as a guest I have my own set of rules. I expect the pool to be open later than 8.00pm, the pool bar to be...

1/5

Terrible

ABSOLUTELY HORRIBLE!
Date:
My wife and I, together with our two daughters made a big mistake in choosing this horrible hotel to stay at. In a way, we had no choice as it was Chinese New Year and other hotels were fully booked....

4/5

Very Good

Well situated in the middle of busy Phi Phi, yet quiet
Date:
We stayed in a pool access room for 5 days and really enjoyed the fact that the hotel's rooms all faced inwards around a pool. Wonderful being able to walk from one's room into the pool. Small...

3/5

Average

Overpriced strict hotel with edgy staff. Nice room though.
Date:
We pre-booked this hotel based on positive reviews and it was the most expensive hotel of all of the 7 hotels booked on our trip. So naturally we expected a warm welcoming. First off I found the night...    

3/5

Average

Missed opportunity
Date:
We had a suite and a deluxe room. The suite, at 5,500 baht during high season, was terrific value. It features a large roof terrace, jacuzzi bath and outdoor shower, as well as a four-poster...

4/5

Very Good

Lovely new hotel in great location
Date:
We arrived in Phi Phi island for 3 nights on the ferry having had 5 nights in Phuket and were warmly greeted on the pier by hotel staff from the PP Hotel Group (who run the hotel along with others... 

5/5

Excellent

Pool access room
Date:
My Boyfriend and I stayed in PP Palm Tree for six days, and had an amazing time. First of we got a pool access room which was very cool, although we couldn't really swim at night (swimming is...    

4/5

Very Good

Brilliant!
Date:
Right in the middle of town and close to everything, just five minutes to two beaches. Phi-Phi is said to be a lively place but we heard nothing inside the hotel. If your going to book this hotel then...

4/5

Very Good

A lovely peaceful oasis in centre of lively Phi Phi Island
Date:
One of best hotels on island. Great location in centre yet cleverly designed to eliminate any noise from nearby. Rooms are clean and modern, staff friendly and helpful. Very nice pool area,... 

5/5

Excellent

Our little oasis of calm on Phi Phi
Date:
Simply a great, fair priced, immaculately clean, ice cold air con, lovely pool and staff, near to absolutely everything. All you need on Phi Phi - unless you want to stay on the beach and there's no...

4/5

Very Good

Great location on a fantastic island
Date:
We (couple, 25 and 26) decided on the P. P. Palmtree resort for our two nights in Phi Phi and would definitely stay there again. First, a plug for Koh Phi Phi: We caught the ferry to Koh Phi Phi...

5/5

Excellent

beautiful comfortable convenient
Date:
We lived here 24-26 Mar.It's a great experience.It's such a new hotel,though a small one.The room is small,but enough for me.Iit's well decorated,the bathroom is beautiful,hot,water is good.air...

4/5

Very Good

A Small Oasis in Paradise...
Date:
There is one thing you can be sure about with Phi Phi – an abundance of accommodation. For our three week Thai holiday, finding a place in advance to stay on Phi Phi took the most time of all. As a...      

4/5

Very Good

P.P. Palmtree Resort: above average in Phi Phi
Date:
The hotel is very nice, new and clean. The staff are very kind. The location is convenient just in the middle of the village. The only minus is that the hotel does not provide any beach...

4/5

Very Good

Loved P.P Palmtree!
Date:
On arrival at Phi Phi we had no idea where our hotel was and as there are no roads we had to walk, a lady approached us and took us to our hotel which is not far from the port which was very nice of...

4/5

Very Good

Great Location and Very New!
Date:
I booked this through HotelATM online, and really enjoyed my stay. The rooms are decorated very well, and the pool is fun. Best of all, it is steps away from all of the stops and restaurants in Phi...

5/5

Excellent

Fantastic stay!
Date:
We had a fantastic stay at PP Palmtree hotel! The hotel is very well located, right in the middle of Ton Sai village and within a very comfortable walking distance to everything. Despite its great...  

3/5

Average

Good location- bad staff
Date:
The staff is rude- and not accommodating. We killed a mosquito on our bathroom mirror the first night, and the guts were still there 3 days later- they just came in and made the bed, and gave us new...